Privacy Policy

1. Definitions and General Principles

In this document, "personal information" means any information that can directly or indirectly identify a person — such as name, mobile number, email address, financial transaction details, and device identification data. "Processing" means any operation including collection, storage, modification, use, disclosure, or deletion.

777bd places the highest importance on user privacy. We collect only the amount of information necessary to provide services, manage accounts, and meet legal obligations. We never collect unnecessary or excessive information.

2. What Information Is Collected

2.1 Information Provided at Registration

When you create an account at 777bd, we collect the following information:

• Full name and date of birth (for age verification — in accordance with the 21+ age requirement)
• Mobile number and email address
• Password (stored in encrypted form — never as plain text)
• Payment method details (bKash, Nagad, Rocket, Upay or bank account information)

2.2 Information Collected Automatically During Use

Some information is collected automatically when you visit the site and use our services:

• IP address and device type
• Browser information and operating system
• Login time, page visit history, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Information for Identity Verification

To ensure secure transactions and prevent financial fraud, in certain circumstances we may request information related to government-issued identity documents (National ID card or passport) for identity verification. This information is stored in complete confidentiality.

3. Purpose of Using Information

777bd uses collected information for the following legitimate purposes:

• Account registration, management, and security
• Processing deposit and withdrawal transactions
• Managing bonuses and promotional offers
• Providing 24/7 customer support — via live chat and email
• Fraud detection and prevention
• Technical improvement of the platform and enhancement of user experience
• Compliance with legal and regulatory obligations
• Providing personalised services and relevant information

Your information is never sold to third parties for commercial purposes. We are committed to responsible gaming and may also use the necessary information to implement our Responsible Gaming Policy.

4. Disclosure of Information and Third Parties

777bd may share information with third parties in certain circumstances. These circumstances are limited and controlled:

4.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, Upay and bank transfers), technical infrastructure maintenance, and gaming software supply. These partners may use your information only for the contracted purposes, and any use beyond that is strictly prohibited.

4.2 Legal Requirements

In the case of a court order, a lawful request from a law enforcement agency, or any other legal obligation, we may be required to disclose the necessary information. In such cases we will always act within the fullest limits permitted by law.

4.3 Prohibited Disclosures

We never sell, rent, or otherwise transfer your personal information to advertising companies, data brokers, or unrelated commercial entities.

5. Cookies and Tracking Technologies

777bd uses cookies to operate the platform effectively. Cookies are small text files stored on your device that improve your browsing experience.

5.1 Types of Cookies

• Essential cookies: Essential for login sessions and security — disabling these will prevent the site from working properly.
• Functionality cookies: Used to remember your preferences (language, theme).
• Analytics cookies: Help analyse site usage patterns to improve services.

5.2 Cookie Controls

You can control the option to accept or reject cookies from your browser settings. However, disabling essential cookies may prevent you from accessing your account or making transactions.

6. Data Protection and Security Measures

777bd applies industry-standard technical and organisational measures to ensure the security of your information:

• Securing data transmission through SSL encryption technology
• Storing sensitive information in encrypted databases
• Access control measures to prevent unauthorised access
• Regular security audits and vulnerability assessments
• Information handling by staff trained in security
• Account protection through OTP verification

However, the transmission of information over the internet is not entirely risk-free. We strive to ensure maximum protection, but you are also responsible for keeping your account password and login details confidential.

7. Data Retention Period

We retain your information for as long as your account is active and for as long as necessary to provide services. Even after account closure, some information may be retained for the following reasons:

• Meeting legal obligations and regulatory requirements
• Dispute resolution and fraud investigation
• Retention of financial transaction records
• Log files for security investigations and audits

Once the period of legal retention requirements has ended, we arrange for your information to be securely deleted.

8. User Rights

As a member of the 777bd platform, you have the following rights over your own personal information:

8.1 Right to Access Information

You may at any time request details of the personal information stored about you at 777bd. Contact our customer support team for assistance.

8.2 Right to Correct Information

If any information we hold about you is incorrect or irrelevant, you may request that it be corrected. You can change some information directly in your account settings; for other cases you will need to contact customer support.

8.3 Request to Delete Information

After account closure and once the period of legally required retention has ended, you may request that your information be deleted. However, this request may be limited during ongoing investigations or legal proceedings.

8.4 Opting Out of Marketing Communications

To stop receiving promotional emails or messages, you may at any time use the "unsubscribe" option in an email or notify customer support. However, it is not possible to stop necessary communications relating to your account and transactions.

9. Protection of Minors

777bd's services are intended only for persons aged 21 or above. We do not knowingly collect or process the personal information of any minor. If a minor has provided us with information and it comes to our attention, we will immediately close that account and delete all associated information.

Parents and guardians are requested to monitor their children's internet use and notify us of any suspicious activity.

10. International Data Transfers

For the operational needs of 777bd's services, your information may in some cases be stored or processed on servers outside Bangladesh. For any such transfer, we ensure that the information remains protected in accordance with the standards of this policy and applicable law.

All third-party service providers we work with have contractual data protection terms that set the standards for their use and protection of information.

11. Policy Changes and Updates

777bd reserves the right to update this privacy policy from time to time as required. For significant changes, we will notify members in advance by email or by a notice on the site. Continued use of the site after a change will be considered as your agreement to the updated policy.

If you have questions about any aspect of this policy, look for answers in our Frequently Asked Questions (FAQ) section or contact customer support directly.

12. Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact our privacy team. We provide 24/7 support in both Bengali and English.